Serena Lodge

Posts Tagged ‘ Serena Lodge

S Hearn 2011

Dan

Herewith some comment on the places we stayed at:

  • Onsea House. Two really fun Belgiques run this extraordinary hotel with very high quality food. We eat and drank to a very high standard in fun surroundings. We will certainly go there again. It is handy for Kilimanjaro airport and Arusha airfield.
  • Ngorongoro Serena – a little tired but did the job. It is well positioned for a one or half day safari in the crater and you would not want more than that. Friendly and does the trick.
  • The Serengeti Serena – this is a gem tucked away in the middle of the Serengeti – that is far better that it would seem at the outset. High quality management and loyal staff make this place in our view. The food and accommodation is good without being exceptional but is great value. Well positioned for safari. We always go back to this Serena – and they know us and recognise us.
  • Ras Kutani – this is an exceptional venue on the coast. They should make it easier for guests to get there – but once you have arrived it is a superb place for quiet beach and lagoon time. Very good food, outstanding staff and certainly a place we will go back to. Our second son worked at Ras Kutani four years ago and little has changed; well run and high quality.

I hope this is helpful. We will be back! Regards to Marc.

Best wishes

 

S Hearn 2011

 

M Al-Natour 2008

Hello Julian,

First, we want to thank you for making a memorable trip truly exceptional.

Although, the trip did not start on a good foot the first day, the rest went perfectly like clock work. Thanks to you. The Tanzanian Air flight from Dar Es salaam to Arusha was delayed three and half hours, which got us into Arusha Coffee Lodge about 2:45 AM. I would suggest in the future to book the Precision Air Flight which was on time. Even if the international flight is delayed, there is another Precision Air flight later on.

Regardless, the next day was a completely different story. The Coffee Lodge was nice and the hospitality was great even at the 3:00AM check in.

Our driver Daniel was outstanding as guide, was a book of knowledge and always accommodating. His admiration of our kids made him even more pleasant to have.

Tarangire was great as we saw the three cats in our first day: lions hunting, three cheetahs crossed right in front of our vehicle, and a leopard in a far away tree. The Treetops were truly amazing and the people were extremely nice. Everything included in the price, even all drinks and laundry, made it even nicer.

If we were to change another thing in the itinerary, it would be to skip Lake Manyara along with the Serena Lodge there. The rooms were shabby and the people inhospitable. I had to fight with them to bring another fan since the one we had made a terrible noise. Eventually, they gave me the managerʼs fan. Having to pay for drinks and even bottled water and juice made things worst, especially when they charged us corking fees for opening our own bottle of wine at dinner.

Ngorongoro Serena Lodge was nice and more pleasant. The head waiter canceled the corking fee when we complained. They were definitely more accommodating there. We still had to pay for bottled water and juice though. The Ngorongoro crater was amazing as we saw five lions feasting on a kill close by and many hyenas from close up . The male lion sprayed the vehicle in front of us, which gave everyone a laugh.

On our drive from Ngorongoro to Manyara airport, we asked our driver, Daniel to find and stop at school away from all the tourist stops. We had some small tokens and gifts for the kids. That in itself was an unbelievable experience. Seeing all these smiling school faces despite their extreme poverty made you appreciate all your blessings. Upon leaving, we could see huge smiles in their faces as they waved with their gifts in hand.

Flying to the Serengeti was the best thing that we did, as there was another couple who drove the trip and it took them 11 hours. They looked really beat, even the next morning. Lemala camp was ok but the guide/driver there was useless. I guess our standards were high because of our first driver Daniel.

Switching to Sayari camp was the best thing we did. Barbara and Jo who run the Sayari camp were nice and extremely accommodating. That made the stay so peaceful. Also, the facilities were everything that you wanted. Definitely, everyone chose the Sayari much over Lemala.

Now, the high point of our trip was our last day at Sayari, where we patiently awaited the migration of the wildebeest. Our patience paid off, as we were the only vehicle to see the migration. That was the most amazing scene that you can ever experience. We saw hundreds of them stampede and eventually cross the Mara River. No Nile crocs to feed on them though, as I think they were still full and basking in the sun from the wildebeest crossing and feast, just before our arrival to the Serengeti.

As you see, our trip was beyond our wildest expectations for everyone, and we want to thank you for making it so perfect.
Sincerely,

M Al-Natour 2008

N Short 2008

Nick

Thank you so much for organising such a wonderful holiday for us. This is the second time Tanzania Odyssey has arranged a dream holiday and we loved it.
Sadly we only got to 5,500 m before I got altitude sickness on Kilimanjaro, but we consider it a summit. It was an amazing experience the whole climb and we both would love to give it another go sometime. The crew that Roy Safaris organised to support us on the climb were excellent, especially the guide (John). The whole crew were so encouraging and looked after us very well. Also the tent provided for us and the guide was in very good condition (we heard of some nightmares, including poor quality sleeping bags for rent – we took our own). The only tent that needed some love and attention was the meal/porters tent and we did provide that feedback to Roy Safaris.

A small bit of feedback, given we arrived Sunday the office for Roy Safaris was closed and so we had our pre-climb briefing the morning of the climb, I would suggest including that information in the itinerary – maybe it is just me as I was so nervous, but I was a little surprised when we arrived to find out it was the next day and I think if you are renting gear as well it is probably good to know.

The Moivaro Coffee Plantation is an excellent choice for the beginning and end of the climb, not least at the end you can lay all your smelly gear out on the lawn to air it……
The Crater was spectacular, and you were absolutely right in only suggesting effectively a day and a half there – in our opinion that is sufficient to see all there is to see in the crater. Also after my skeptism the drive from Arusha to the Crater was also a great experience. Sadly we were not too happy with Serena Lodge – the rooms and the overall layout and location of the hotel are great, but the restaurant caters really to large tour groups and so not ideal for 2 people – may just be something worth mentioning to prospective clients in case they want to make a different choice. The picnic lunches on the other hand were great. Once again Roy Safaris came through with an excellent and knowledgeable guide (Richard) and we thoroughly enjoyed traveling to and through the crater with him.

Last but not least the Serengeti Plains, we are not sure there are adjectives to describe how much we enjoyed the plains. The Nomad Tented Safari was amazing and they could not have looked after us any better. Felix (our guide) was also a great guide and we had a lot of fun with him and he showed us some amazing sights.

So once again thank you for organising such am amazing trip for us.
We were also very excited to see that you have a team for Botswana, Zambia and Namibia – next trips are definitely going to be easy to plan.
Best regards,

N Short 2008

L Barry 2007

Dear Marc

My husband and I have just returned from the trip to Tanzania which you booked for us.  We would just like to say how pleased wwe were with all the arrangements.  Everything worked like clockwork and the choice of hotels was perfect.  The only slight disappointment was the Arusha Coffee Lodge, our choice.  The cottage style rooms are excellent and its grounds and situation are wonderful, but it seems to be in need of a bit of care and attention, towels were a bit tatty, service was slow.  Maybe it needs more enthusiastic management.  However, it was not a serious complaint, it just did not  measure up to the excellent service we had at Ras Nungwi, Kiruruma and the Serena Lodges.

The choice of Roy’s Safaris for our trip to Manyara, Serengeti and the Crater was excellent.  All  the arrangements worked well, we had a comfortable vehicle, a very friendly and knowledgeable guide and when we wanted any extension of pre-planned activities they were happy to oblige.

We will definitely recommend your organisation to any of our friends thinking of visiting Tanzania.

Yours sincerely

L Barry 2007

L Harrison 2005

Returned last week from Tanzania, an absolutely marvellous trip.

Our guide was very pleased with the itinerary Ngorongoro, Serengeti and Manyara with time enough to see an awful lot and not feel desperately rushed or exhausted and an added bonus for him- guide accommodation at Serena Lodges apparently amongst the best.  All the accommodation was superb, the views just kept getting better and better, always a room with THE best view, just wonderful.

All arrangements faultless, no hassles at all.  Roy Safaris very welcoming and efficient and Clamian, our guide, was quite superb. His knowledge, understanding and appreciation of all flora and fauna most impressive and his Masai background gave us a fascinating insight into a rapidly changing country.

Zanzibar was a great way to unwind after that, Ras Nungwi an idyllic spot to lie on the beach and not be on the lookout for lions etc.  The views to die for still, and the great food and wine an unexpected but much appreciated bonus.  Their friendliness and helpful service could not be faulted.

Just writing this has taken me right back there again, wonderful memories to see us through the winter, thank you.

L Harrison 2005