Ralph Family, UK. 2019

Hi Kitty,

I am sure Vanessa will be giving a glowing response from our journey.

The trip, logistics, camps, wildlife could not have been better. Mind blowing is the way I have described this trip as. I honestly don’t know if we can ever top that trip.

9 flights in 12 nights was a tough one – but would have done it any other way.

The service from all was better than you’d receive at the Ritz. The accommodation was better than 5* in London – I could not fault anything there. The guides and camp staff were delightful and warm – so friendly and made our daughter feel special!

(the fridge in the Land cruiser was a winner for Ava – she loved been able to tap into a cold “fanta” when she was melting from the heat!)

The prep you gave us was spot on – and ensured we had a seamless journey and experience.

The animals and just the setup of camp made the trip  –  so rustic, yet so luxurious……… at the same time.

Then the bday cakes and songs where a complete surprise for Vanessa at the crater and Serengeti  –  she spoke about that a lot!!!

Zanzibar was the epic end to the trip – where we all enjoy the downtime!!! Hot sun and warm waters…….what a treat.

A massive thanks to you for the guidance, advice and organization – as we agreed, any “bump” in the logistics could have made the trip more stressful, and soured the journey – but this was top class – and have given you details to a lot of my colleagues here in work. (I know there will be definitely TWO sets of couple seeking your assistance in the next few months to help plan!!!)

From the bottom of my heart – THANK YOU!!

Hi Kitty!

Oh my goodness! Where to begin? There really is no explaining how amazing the trip was!!!!

Absolutely everything went according to plan and worked seamlessly.

All our transfers were there waiting for us at the right place and time, were friendly and helpful and got us to where we needed to be on time and safely.

The stop over in Arusha was a good call as we needed the time to rest and catch our breath after the flights.

Rivertrees was fantastic and I’d definitely rate it a 5. They allowed us to check-in early. The room was very comfortable and clean. The grounds were lovely to walk around and we

saw loads of monkeys playing in the trees. The food was fantastic and had a lovely atmosphere around the fire in the evening. All the staff were friendly and helpful and could’nt do

enough for us, from the reception, to the restaurant and the guys carrying our bags and the ladies cleaning the rooms.

Enatamanu was equally amazing (if a tad windy!!!) and would definitely give it 5 stars. Paul our guide had some car trouble on the way there from the airport but it was quickly sorted

and at no point were we concerned. The staff welcomed us so warmly it felt like we were royalty! Richard the camp manager was particularly friendly and made us feel very at home.

Our tent was amazing – being a family one it was double the size and very luxurious. We did struggle with sleep though as it was super windy and the tent flapped about very noisily but I suppose

thats the price you pay for being on the rim so it did’nt bother us much. The permanent structures they are building there would definitely make a stay 100% perfect. The food again

was fantastic and they even managed to make me a birthday cake!! (which i believe you had a hand in thank you!). The crater game drive was superb, we saw such a lot! We also got to do the

crater rim walk and the boma visit which was particularly special.

SSC was by far the best and I’d give it more than 5!! It was exactly as I had hoped. Completely open to nature and relaxed yet luxurious. When we arrived it was just WOW!

Our tent was perfect and had an incredible view! The common space was fantastic visually and the atmosphere it created I will never forget. Everything here worked like clockwork and

the attention to detail was superb. Early morning wake up calls with coffee, game drives starting exactly on time with blankets and hot water bottles, amazing laundry service!, bedtime turn down

and hot water bottles and the list goes on. Everything was thought about and it all happened without us even seeing someone do it! John the camp manager was fantastic and chatted

to us at length every evening and we really enjoyed he’s stories. Mussa our guide was fantastic and seemed by magic to produce everything we asked for……lion, leopard, rhino, river crossings.

The food here too was perfect and again I was treated to another cake and singing! Again the staff couldn’t do enough for us and were super friendly.

Breezes ticked all the boxes as well and also gets a 5. It was lovely to relax by the pool and Ava particularly enjoyed this part of it. We did a reef walk which was very interesting and did some sailing

which was great. The staff were all friendly and everything spotlessly clean. The food was also good but they alternate nights between buffet and set menu and on the set menu nights there

were not many things to satisfy all the families tastes. But that was a small thing and did’nt effect our overall stay.

Apart from that, thank YOU very much for all the planning and answering of my million questions. We definitely think the way the trip was structured was ideal. The stop over in Arusha, whilst

I initially thought would be a waste of time, was definitely needed! After seeing the distances from the accommodation outside the crater compared to that on the rim we were very glad

you advised to stay on the rim too! The time in Ngorongoro was just enough. And flying between places, whilst still tiring, was definitely a good call too!!

Overall we were totally happy with everything it just feels quite weird to be back now. Something that I had dreamed about for so long, with 18 months of build up and now it’s over!

Anyway, we have the memories which I have yet to sift through the millions of pics. I will definitely send a few over when I get around to it.

Thank you and hopefully we will be back again soon to book another adventure!

Vanessa

x

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