A big thank you for the perfectly organized trip to Tanzania. We had a wonderful time and were treated with respect, courtesy, kindness and PATIENCE at every step of the way. Despite all the many flights it coordinates, Coastal was on time and the pilots inspired trust. Even though BA left A’s bag in London, Coastal was able to deliver it 4 days later at Selous. When we missed our flight to Zanzibar due to extra pickups on the way from Ruaha, the staff made sure we got there within an hour and phoned the hotel re: transport. I was fairly anxious about both these little incidents and yet (as has happened in the past) not one staff person displayed impatience with my worrisome questions.
Our family vacation was probably the last altogether since our children will be going to University soon. In addition, I had been working extra hours to pay for it. How delightful it is to have only positive things to say about this luxurious adventure.
D Northcote 2005